Legal

Privacy Policy

GoKymani.ai — operated by FlutterBuy LLC

Effective Date: June 2026 · Last Updated: June 2026

1. Introduction

GoKymani.ai ("GoKymani," "we," "us," or "our") is a travel planning and itinerary curation platform operated by FlutterBuy LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services at gokymani.ai.

By using GoKymani, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and account credentials.

Travel Preferences

To personalize your planning experience, we collect travel preferences including departure city, accommodation preferences, travel style, and interests you share during conversations with Kymani.

Traveler Details

For booking coordination purposes, we collect legal names, dates of birth, and passport nationality for you and any co-travelers in your group. This information is collected to facilitate booking coordination through our licensed host agency partner.

Payment Information

Payment processing is handled entirely by Stripe. GoKymani does not store your credit card number, CVV, or full payment card details. We retain transaction records including the amount charged, date, and Stripe transaction ID for our records.

Conversation Data

Conversations with Kymani, our AI travel planning assistant, are stored to enable session continuity, improve service quality, and maintain your trip history.

Usage Data

We collect standard usage data including pages visited, features used, and technical information such as browser type, IP address, and device information.

3. How We Use Your Information

We use your information to:

  • Provide and personalize our travel planning and curation services
  • Coordinate your trip bookings with our licensed host agency partner, Outside Agents (a division of Cruises & Tours Unlimited)
  • Process planning service fee payments through Stripe
  • Send you trip-related communications including itinerary updates and traveler detail collection forms
  • Improve our AI planning capabilities and service quality
  • Comply with legal obligations
  • Respond to customer support requests

4. How We Share Your Information

Host Agency Partner

To facilitate travel bookings, your trip details and traveler information are shared with Outside Agents (Cruises & Tours Unlimited), our licensed host agency. Travel bookings are made by Outside Agents directly with suppliers on your behalf. GoKymani does not collect or hold travel funds.

Service Providers

We work with trusted third-party service providers who assist in operating our platform:

  • Stripe — payment processing
  • Anthropic — AI language model powering Kymani (conversation data processed per Anthropic's privacy policy)
  • Supabase — secure database and authentication
  • SerpAPI — flight and hotel search results
  • Viator — tour and experience options
  • Resend — transactional email delivery
  • Twilio — SMS notifications

These providers are contractually bound to protect your information and may only use it to provide services on our behalf.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process.

We do not sell your personal information to third parties.

5. Data Retention

We retain your account and trip data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at hello@gokymani.ai.

Traveler detail information (names, DOBs, passport details) collected for booking coordination is retained for the duration of the booking process and for a reasonable period thereafter for record-keeping purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure database storage, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability

To exercise any of these rights, contact us at hello@gokymani.ai.

California Residents (CCPA): You have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

European Residents (GDPR): Our legal basis for processing your data is contract performance (to provide our services), legitimate interests, and consent where applicable.

8. Cookies

GoKymani uses cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings, though disabling cookies may affect platform functionality.

9. Children's Privacy

GoKymani is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at hello@gokymani.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Continued use of GoKymani after changes constitutes acceptance of the updated policy.

11. Contact Us

FlutterBuy LLC — GoKymani.ai

Email: hello@gokymani.ai

Website: https://gokymani.ai